loader image

Administrative procedures will be simplified

On March 23, 2021, the President of the Republic of Uzbekistan adopted the Decree “On additional measures to create more favorable conditions for the provision of public services to the population and business entities, and to reduce bureaucratic barriers in this direction.”

When receiving public services, individuals and legal entities face unnecessarily bureaucratic obstacles, such as the reclamation of paper certificates, which can be obtained through an electronic system, and documents that are insignificant for the organization of work, which in turn slow down activities and cause anxiety for citizens and business entities.

In accordance with the Decree, from June 1, 2021:

1) Such public services as:

• registration of 7 types of acts of civil status (birth, marriage, divorce, death, change of name and surname, establishment of paternity, adoption);

• medical examination of persons entering into marriage;

• registration of a biometric passport for traveling abroad –

are carried out on an extraterritorial basis, regardless of the place of permanent (temporary) registration of citizens;

2) Notary offices, when carrying out notarial actions, independently receive all information related to the records of acts of civil status, without requesting unnecessary certificates from citizens, through the information system “Unified Electronic Archive of the Civil Registry Office”;

3) legal entities that are business entities, when paying fees and state duties established for the use of public services, are allowed to pay in cash through their representatives;

4) the practice of requesting a certificate of absence of HIV infection when accrediting employees of representative offices of foreign commercial organizations on the territory of the Republic of Uzbekistan is canceled;

5) the procedure for providing duplicate documents issued by affixing a QR code (matrix barcode) in the provision of public services is canceled. At the same time, these documents are received in electronic form free of charge and in unlimited quantities through the Single portal of interactive state services;

6) the claim of followings by state bodies, business associations, local executive authorities, state organizations and institutions from citizens and business entities is canceled:

a) documents confirming the facts of:

– residence or not being registered in a neuropsychiatric dispensary;

– residence or not being registered in a narcological dispensary;

– the presence or absence of a criminal record;

– address and reference information;

– the presence or absence of personal housing in the name of a citizen;

– living space area;

– the presence or absence of tax debts;

– registration of an individual – a taxpayer with the state tax authorities;

– the size of the pension and benefits;

– presence or not on the list of recipients of pensions and benefits;

– registration of marriage, lack of registration of marriage or divorce;

b) and also:

– a copy of the identity document;

– a photograph of a face of the established form;

– certificates of medical and social expert commissions;

– employment history and its copies (except in cases where it is not possible to receive them through the system);

– archival certificates confirming wages and work experience, graduation from higher and secondary specialized educational institutions (except in cases where it is not possible to obtain them through the system);

– cadastral documents and their copies.

These documents and certificates, if necessary for the provision of public services when performing administrative procedures, are requested by state bodies and organizations independently from the responsible state bodies and organizations, including through the interdepartmental integration platform of the “Electronic Government” system.


7) The Public Services Agency is a single authorized body:

for state registration of legal entities (except for NGOs, banks and credit bureaus). Public service Centers carry out state registration of state bodies and organizations, associations of legal entities, horticultural and viticultural associations, consumer, production and agricultural cooperatives, as well as associates’ structures;

8) the practice of sending copies of records of acts and submission of reports to state statistics bodies by the registry office is canceled. At the same time, the state statistical bodies receive the specified information in real time and generate statistical reports through the “Unified Electronic Archive of the Civil Registry Office”;

9) the practice of requesting by law enforcement agencies, the Antimonopoly Committee and the Agency for State Assets Management of data on business entities from the Agency and public service centers is terminated. This information is obtained by these bodies independently through the Automated System of State Registration and Registration of Business Entities.

The President also approved proposals for:

1.     From May 1, 2021 – provision of the possibility of accepting an application form for obtaining a biometric passport for traveling abroad and paying the state fee in electronic form through the Unified portal of interactive state services;

2.     From June 1, 2021 – implementation of a system for the simultaneous issuance of ID-cards, registration with the state tax authorities as taxpayers and in the accumulative pension system – to persons who have reached the age of 16;

3.     From July 1, 2021 – the transition to keep records of taxpayers with the tax authorities using PINI.

PINI (Personal Identification Number of an Individual) is a single identifier that certifies the identity of a citizen in the provision of all state, banking, social and other services.

Keeping by state bodies and organizations of separate numbers identifying individuals is strictly prohibited.